How do I log into my free trial account on JustAnswer?

January 24th, 2023

How do I cancel my JustAnswer membership?

December 14th, 2023

I encountered a fake error message on a real estate website that locked my browser and prompted me to call Microsoft. I later realized it was a scam. I need real help from Microsoft. Do I have to go through justanswer.com to get help? I can't sign into my computer anymore.

August 30th, 2024

I received an email about my Dropbox auto-renewal on May 30th, and I do not want to renew. How can I cancel my Dropbox subscription, and who should I contact for further assistance regarding my Just Answer account?

October 5th, 2024

I have set up autopay for my Verizon account, but I have not received confirmation that my payment was made, and I was charged $46 for talking to JustAnswer. How can I resolve this issue and ensure my autopay is correctly set up?

August 27th, 2023

I have a charge on my credit card for $37 on 5/15. I thought I used JustAnswer on a one-time basis and do not want to subscribe. I just want to terminate to avoid additional charges. Please cancel my account.

December 14th, 2023

I placed an order for a photostick on 13th November with a latest delivery date of 29th December. I've sought delivery updates multiple times and now believe the item isn't coming. I request a refund. Additionally, a $68 payment to JustAnswer was made to my credit card without my authorization, though I did authorize a $2 fully refundable payment. What should I do?

March 21st, 2024

Can you help me with the same question Amit had on this post https://www.justanswer.com/computer/g5d6h-hide-running-windows-process-task-manager.html? I want an answer to this exact same question.

July 21st, 2023

I have an urgent request. I suddenly could not log in to my JustAnswer account. My email address is l****@gmail.com. Will this be charged to my account? I have an JustAnswer app on my iPhone but now it says that email is not in their system. I sent an email to JustAnswer support since I encountered issues renewing my membership. Could it be that they are working on renewing it thus I cannot log in? I want to know if I will be charged for this. I ended up spending more due to the my membership issue not being resolved. I have an account registered with JustAnswer at l****@gmail.com but I could not log into it and it says they could not locate my account. I cancelled the membership two weeks ago. After my membership was cancelled, I am still able to ask questions and charged with non-membership prices. Does that mean if I cancel my membership, my account will be removed along with the questions that were asked in it? Is there a way to retrieve my account and its questions back? I was not aware that terminating my membership will subsequently delete my account and its contents. If I want to register an account with JustAnswer again, will I need to use a new email account? I only have one email account sadly. I will need to create an entirely new one I guess?

January 19th, 2024

I want to stop the automatic payment from my credit card and cancel my subscription to JustAnswer. How can I do that?

February 7th, 2023

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