I am Aminata Swaray, due to travel to Detroit on 01/24/11 but cannot access my travel details due to a mistake with my email address. My confirmation number is 6173948, and my actual email is XXX@XXXXXX.XXX. I want to cancel all transactions for now and not ready for any payment from my account. How soon can I expect my refund from JustAnswer?
July 19th, 2024
I am in my late 70’s and mistakenly contacted JustAnswer instead of Google customer support, resulting in a 45e charge from my account. How do I get my money back?
January 9th, 2024
I have a Gmail account that is not receiving mail. It accepts messages from Just Answer but not from anyone else. I've uninstalled Inbox mail notifier, but I'm still seeing the number of emails received in my Hotmail account, while my Gmail account always shows 0. I'm using IE9 on Windows 7.
June 16th, 2023
I have a new Facebook account that I don't want and am having trouble accessing my original one. My original account was under 'anne lemont holt' and had all my information and friends list, while the new one is under 'anne holt' and has no information or friends. I became aware of this issue when I started getting messages to add friends. Additionally, I want to cancel my membership with JustAnswer.com but am getting a runaround. How can I resolve these issues?
January 7th, 2024
I had a computer problem last week and paid $40.00 to Just Answer for assistance, which was resolved. Now the problem has returned. I can't connect to Google and am experiencing issues with my Gmail account. I am afraid my files might be corrupted. What should I do?
June 19th, 2023
How can I stop this service and get a refund from JustAnswer because I do not qualify for it as per your email?
October 14th, 2024
I need to change my debit card to my business account. My account has been closed because they need to verify that I am the owner of my PayPal. My phone does not work here due to no signal, so communication would have to be via email. I've never been on JustAnswer and I don't have a PayPal account. I've never entered my information on PayPal. If there is anything to do with my card on PayPal, please do not accept it.
June 18th, 2023
I am using my Metro PCS 4G phone with FoxFi to connect my laptop to the internet, but my computer can only open Facebook, YouTube, Netflix, and JustAnswer, and cannot open other websites like Hotmail, Amazon, Craigslist, Lowe's, etc. Why is this happening and how can it be fixed?
September 30th, 2024
I ordered 3 magicjacks three weeks ago and provided my credit card and shipping information, but I have not received anything yet. Additionally, I thought I was signing up for a free trial of the 'Just Answer' website, but I am unable to unsubscribe from the program. Can you confirm that I am no longer a member and assist with unsubscribing?
March 7th, 2024
How do I change my profile picture on JustAnswer?
October 10th, 2023