I accidentally cut off Rashid at Just Answer while trying to reconnect with him. I want to reconnect with him and need assistance with accessing my EarthLink email. What should I do to reconnect with Rashid and resolve my email access issue?
October 18th, 2023
How do I cancel my account on JustAnswer and how can I get in touch with their support?
January 9th, 2024
I am a JustAnswer member and was a Pogo Club member for 13+ years. My computer crashed and I have been unable to reconnect until now. I'd like to reconnect with my Club Pogo records if possible. Game ID: SoCalSailor. What steps can I take to resolve any login issues and ensure my account is restored?
June 19th, 2023
I joined for 7 days and have another item to ask about. I can't seem to find the appropriate login page for JustAnswer. Can you help me log in?
February 24th, 2024
I called to get a refund from Amazon Music, which I never ordered. A tech named Henery had me buy a $70 and a $40 Xbox card, claiming it was necessary to process my refund. My bank account is now overdrawn, and I haven't received the refund. I also noticed a $47 charge from JustAnswer, which I was told would be fully refunded. How can I get my money back and avoid further charges?
October 7th, 2023
How do you log out of JustAnswer.com after signing in?
February 13th, 2024
I used JustAnswer last night and had a problem when I had more than one window open. When I closed one, it cleared all windows. After receiving an answer, I lost complete control of my computer. I need help restoring my computer back to before my trouble started. I paid $38 last night for information, but now I have a worse problem. Additionally, I have always used AOL.com as my homepage, but now I'm locked into MSN and can't access my mail. My contact list is missing, and I can't open messages. I also can't log into my mail because it doesn't accept my password or let me change it.
April 26th, 2023
I'm being charged 2.18 every month for a game point subscription that we no longer use. The charge appears on my statement as coming from Game Point, but the number directs me to JustAnswer. How can I stop this recurring charge?
July 15th, 2023
I need help with my SiriusXM subscription. I'm on the middle tier plan and it's set to bill on 1/24/24. I'm looking to either get a lower rate or cancel my subscription. Additionally, I need to know how to prevent JustAnswer from charging my credit card for this chat session.
May 26th, 2024
I paid for JustAnswer to fix my computer, specifically to resolve an issue where I cannot send emails using Outlook. The tech worked on it and said it was fixed, but the issue persists. Can you help?
November 5th, 2024