I sent my LG phone to Straight Talk via FedEx on May 16th, and I was told a new phone would be sent to me as soon as they received my old phone. I have not received the new phone yet. What is the status of my order and how can I cancel my JustAnswer membership if I do not want to be charged monthly?
November 20th, 2024
I want to cancel my subscription for diagnosing my Dodge truck on JustAnswer. How can I proceed with canceling my subscription?
October 8th, 2023
My Facebook account has been hacked, and the hackers have changed the associated email and phone number, as well as the password. I have tried all the online recovery steps provided by Facebook and JustAnswer, but nothing is working. I need help to regain control of my account and stop the hackers from using my identity for scams.
October 9th, 2023
What is the fee structure for JustAnswer, and am I charged per problem solved? I am locked out of Duo on my iPad and need assistance with my Google Gmail account and setting up 'Sign in with Apple' on my devices.
December 15th, 2024
My email stopped working and gave me a POP3 error. I have no email, and JustAnswer opened a ticket for my issue. I would like to know when my problem will be resolved. My order number is 28674825-30.
September 10th, 2023
I am having difficulty inputting a whole question on JustAnswer. What can I do to resolve this issue?
October 14th, 2024
How long does it take to get an answer from JustAnswer, and how can I resolve the issue of not being able to log in to my Monopoly Go game after losing my phone?
November 11th, 2024
I gave my credit card info for JustAnswer and wanted a phone call for $26.00, but it didn't work out and I'm very confused. I'm trying to reestablish my Spectrum TV app, which Spectrum has approved me to do, but I'm not successful and don't understand the process or directions given.
March 20th, 2023
My Facebook account was hacked, and the hacker changed my phone number. I've been unable to get a working authentication code, and the system-generated codes I've received haven't worked. I've reported this to Facebook, checked for tampering in my other online accounts, changed my passwords, and submitted my ID multiple times with descriptions. I've also tried the suggested recovery methods and escalation links provided by Facebook and JustAnswer. How can I recover my account, and how do I receive a refund and cancel my service if the provided solutions do not help?
January 11th, 2024
I am trying to find the domain name I registered for 'Spicy Panda' and the invoice for the payment I made on 3/1/2021 for $194.60. Additionally, I paid $1.00 via PayPal for connecting to JustAnswer, which then registered me for a monthly charge of $46 starting this month. I need to cancel this registration and understand if this charge is legal.
June 4th, 2023