What are my alternatives to get technical support if not from JustAnswer?
March 13th, 2024
What is Just Answer?
August 1st, 2023
I am a member of JustAnswer and have spent two days trying to talk to an agent about my vacation override. Each time, the call took so long that my phone battery ran out. Can you help me?
September 17th, 2024
I am trying to place an order on Amazon, but I am having trouble understanding the previous support person and they hung up on me. Additionally, I was charged four times for a total of $95.99 by JustAnswer, and I still haven't received my order. What should I do?
October 31st, 2023
Internet Explorer is not allowing me to add any website to my favorites list, with the error message 'Unable to create 'justanswer.com': unspecified error'. This issue started after transferring all my programs and data to a new computer. What could be causing this and how can I fix it?
December 1st, 2024
I have a problem with my laptop where the sound starts playing and then turns off after about 10 seconds, while the video continues to play without sound. This occurs on any video with sound, regardless of the browser or media player used. The issue started about a year ago on my Toshiba Satellite L755-S5246. I had a tech from Just Answer try to fix it, but the process was long, frustrating, and unsuccessful. I want to give it one more try with Just Answer before taking the computer to a local store for diagnosis and fixing the sound problem. Can you help with minimal involvement on my part?
January 29th, 2023
I am having issues with my JustAnswer account and need help installing the printer disc for my HP 5510 printer. I want to start over and get a refund if you cannot help.
February 4th, 2024
I have recently become an expert on Just Answer and am experiencing difficulty in viewing questions before they are locked. My current internet speed is 22.12 Mbps download and 3.67 Mbps upload, and I use a Dell laptop with a Pentium M 1.86 GHz processor, 1 GB DDR2 memory, and an 80 GB hard drive. I am considering upgrading my computer. What internet speed upgrades or computer specifications should I consider to increase my competitive edge in viewing and answering questions more quickly?
June 18th, 2024
I'm new to Just Answer and accepted an answer before my laptop issue was resolved. Do I only get one try, and is the money deposited even if the issue isn't fixed? Should I not have hit accept?
June 9th, 2023
I had a problem with my printer and followed the advice to download software from www.mozella.com/en-US/products/download.html, but the download failed. I later discovered my printer setup was incorrect and fixed it. I do not want a refund of $38 and just want to cancel my account with Just Answer. How do I do this?
May 22nd, 2024