My Dell Microsoft 365 computer is locked due to a scam. What should I do to resolve this issue, and how can I quickly cancel my JustAnswer membership?
January 31st, 2024
Ballertv has debited my account for no reason. I need a refund for the unauthorized charge of $239. Additionally, I was charged $35 by JustAnswer for assistance that didn't resolve my issue. What steps should I take to get my money back?
July 22nd, 2023
I renewed my Microsoft subscription today, but it still isn't working. How long does it take to come into effect, and what can I do if it doesn't work after a few hours? Additionally, I am still using Windows 7, could this be the reason it isn't working? Also, I have been charged $66.00 by JustAnswer, but no solution was provided. Can this charge be reversed?
October 20th, 2024
Need to cancel a scheduled order and save an order for April 17, 2023. Additionally, the customer wants to cancel any services related to JustAnswer and does not want to use the app.
October 7th, 2024
Dear PCDrMiller, please follow up with my 1/19/2012 accepted question. Original Question URL: http://www.justanswer.com/computer/649wz-unable-print-email-does-not-connec.html
December 31st, 2023
I would like to cancel my subscription. Are you looking for assistance with canceling a specific subscription or all subscriptions with JustAnswer? Is there anything else the Computer Technician needs to know in order to assist you?
November 19th, 2024
How do I cancel my JustAnswer account as I have no need to use it and want to stop the direct debit from my account?
June 22nd, 2023
I was charged $16.04 on my account, and I'm not subscribed to anything from you. I can't access my accounts on this site, and none of them have my card information. Additionally, my card was charged $46 from JustAnswer, even though the tech support lady said it would only be a dollar. I want my money back. How can I resolve this issue?
January 12th, 2024
Google has a pending charge on my account for $399.99 that I did not authorize. I need the pending charge canceled and any further charges stopped. Additionally, I was charged $46 by JustAnswer without my consent. How can I resolve these issues?
March 6th, 2024
I have a problem downloading the Windows installer. I have tried downloading it several times, but it hasn't worked. When I try to add software, I am told to contact JustAnswer.com for assistance.
December 5th, 2024