💻Computer
My husband has an Amazon Prime account that I use, but there are payment issues. Additionally, I discovered an account in my name that I didn't know about. What should I do to resolve these issues?
December 3rd, 2024
How can I recover my account and change my password, and how do I remove myself from Just Answer to stop receiving invoices?
October 24th, 2024
Uber charged my card for the wrong reason. I reached out to Uber customer service and they refunded me $181.78 instead of $196. Additionally, my card has been charged $55 for Just Answer service, even though I was told it would be $1. What steps should I take to resolve these issues?
July 30th, 2023
I see a $57.00 debit on my Mastercard that I did not authorize. I have cancelled my subscription which I did not authorize. Please could JustAnswer refund my money?
May 10th, 2023
How do I log back into my account on JustAnswer?
September 25th, 2024
I have an Apple iPhone that I've had for 2-3 years. I've contacted JustAnswer and followed the advice of an expert named Benji, but I haven't received the help I need. I want to cancel my JustAnswer membership and the $39 fee, and only pay a $1 fee. What should I do?
January 27th, 2024
My payment was declined because my credit card number was changed. I would like to pay this bill myself directly from my checking account. May I have the information so I can send the payment? Additionally, I am not interested in paying a one-time join fee and a monthly membership fee for JustAnswer. Can you send me a paper copy to pay from that instead?
August 6th, 2024
My order was canceled and I was not notified. I also want to cancel my subscription with JustAnswer. How can I cancel my order and subscription, and who should I contact for assistance?
May 15th, 2023
Can Alexa be connected to a hot spot on my phone?
March 5th, 2024
I ordered two pizzas through the Domino's app, but both orders were cancelled. The reason given was that the store matched to my apartment was out of their delivery area. I contacted Domino's customer support, but they directed me to JustAnswer.com. I tried reordering three times, but the issue persists. What should I do?
August 13th, 2023