💻Computer
How do I cancel my Magic Puzzle and Just Answer subscriptions, and can you notify me to verify they have been cancelled?
August 5th, 2024
I bought an NFL Game Pass through Roku TV for $100, but the Cowboys game wasn't available, so I canceled my subscription. However, my card was charged $160, and NFL Game Pass Live referred me to JustAnswer to cancel it. Who should I call to resolve this issue and get a refund?
March 28th, 2024
I created a Twitter account for my business (@macdonaldleathergoods) a month ago and deactivated it until the website launch. When I tried to reactivate it yesterday, I couldn't access it, so I created another account (@macdonaldleath2). I want to combine these accounts or at least regain access to the first one. I've been trying to get help from JustAnswer, but the remote assistance tool (TeamViewer) won't install on my Mac (MacBook Pro, iOS v10.14.3), and I'm getting frustrated with the process. Can you help me resolve this issue?
June 13th, 2023
How do I cancel my membership on JustAnswer when there is no login page available?
May 12th, 2023
How do I cancel my JustAnswer account? Every time I try to cancel, 'Pearl' disconnects the chat and I can't cancel.
June 8th, 2024
I think I got the Instagram phishing scam. I'm no longer able to access my Instagram account, and I'm confused about whether I should speak with you or someone else who sent me a temporary password. I contacted Instagram, and they told me to pay through JustAnswer to get my money back, but I'm not sure if you're associated with this.
June 24th, 2023
I need to update my credit card information for my HP Instant Ink subscription, but I mistakenly provided it to JustAnswer. How can I securely update my payment method for HP Instant Ink, and who should I contact regarding the information I provided to JustAnswer?
May 17th, 2024
My money has been deducted by JustAnswer for $66, which I did not expect. I want my money back. Can you help me understand why this happened and how I can get a refund?
April 25th, 2023
I had just started a chat with you, and I accidentally closed the window. I had asked you for a statement from JustAnswer with today's date that I had cancelled my membership. Can you do this?
June 9th, 2024
What is available besides Just Answer for resolving issues with a hacked Samsung phone? I have tried multiple times to use Just Answer, but it doesn't work. My email and phone number on my account have been changed, and I cannot access my account to update my email address. I have been hacked and need immediate assistance.
August 25th, 2024
