Justin T. asked
I made a reservation through the Hilton Honors app for a 1-night stay at Homewood Suites in Gainesville, Texas, but had to cancel due to a family emergency. I was told to call the hotel directly for a refund, but the general manager refused to refund the paid stay, even though I never made the trip. I am a Diamond member and expect higher customer satisfaction. What steps can I take to resolve this issue and potentially receive a refund?
March 1st, 2024
Sheila M. answered
You have several steps you can take to address this issue: 1. Send a demand letter detailing the sit...
March 1st, 2024
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My wife and I were joint holders of a checking account with an elderly couple. After one of them passed away, the surviving spouse's son, who is now the power of attorney, wants us to return money from a check I wrote to myself. The check was written before he became the power of attorney, and we had a history of managing the account. Does he have any right to require the return of the money?
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