I am the owner of a small business in Delaware. A freelancer accidentally used an edited image of a machine without authorization in our marketing video, which was published on our website and LinkedIn. We received a cease and desist request from the company that owns the image, demanding its immediate removal and confirmation within seven days. We have already started removing the video and plan to replace the image with a royalty-free one. Do we need to respond to the company, and if so, what should be the language/message?

October 11th, 2024

My water heater went out four days ago, and the contractor, Maggie's, came but left without resolving the issue. I received no note or phone call, and despite being told they would call, I have not heard back. What are my rights and options as a tenant in WA state regarding this situation?

January 19th, 2023

I need to file a complaint against a dealership for damaging my dashcam and refusing to assume responsibility. The dashcam doesn't work anymore, and the manager tried multiple times to make it work but couldn't. It was working when I took the car in. I am located in New Jersey. What should I do?

November 19th, 2023

I received an accusatory email from a previous employer regarding a financial issue. I need to draft a response and would like to ensure my language protects me from any potential claims. What is the best approach to handle this situation?

May 4th, 2024

The Hotel Manager has been harassing us to leave and yesterday I paid the 3 days that I owed. Today they said check out and won't take the payment because they said I didn't make a reservation. Do tenants generally have to reserve the room daily because before all this they didn't. It looks like they are changing the policy day to day and nothing in Writing.

July 12th, 2023