Megan L. asked
I have a Whirlpool WTW4950XW0 washer (high efficiency). The lid locks and then unlocks, and the washer doesn't spin or agitate. What could be the problem, and where can I purchase a new lock lid if needed?
May 10th, 2023
Megan T. answered
The issue you're experiencing is likely due to a malfunctioning actuator on the gearcase, which coul...
May 10th, 2023
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I have a Samsung RS2630WW refrigerator purchased in 2007. During a kitchen renovation, the unit was moved several times and remained unoccupied for 6 months with minimal usage. After the renovation, I noticed a thin sheet of ice on the bottom of the freezer floor and found the ice maker tray and cube tray filled with sheets of ice instead of formed cubes. Despite defrosting and cleaning the freezer, the issue reoccurred. The refrigerator and freezer work fine without the ice maker. What could be causing this issue and how can it be resolved?
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