What is going on with problems and repair with a specific model of appliance that is just out of warranty, and how can I effectively complain to Sears via FTC, Better Business Bureau, Attorney General, or Consumer Complaints?
September 4th, 2024
I have a GE Profile electric dryer that operates well when running but trips the circuit when turned off and restarted, requiring a manual reset at the electric box. The unit is about 15 years old. What could be causing this issue and what steps can be taken to diagnose and potentially fix it?
September 27th, 2023
I have received the new inner tub and am trying to replace it, but the plate at the bottom of the washing machine won't come out. There is no agitator, and the video doesn't show how to remove the plate at the bottom. What should I do?
March 24th, 2024
I have a Whirlpool front load washer WFW3090JW that won't come out of demo mode even though the screen says it is. I've tried unplugging it, flipping the breaker, and pressing the 'program' and 'options' buttons simultaneously, but it still stays in demo mode. The door also won't unlock. What should I do?
October 13th, 2023
I have a GE GFW850SPNORS washing machine. The wash did not spin yesterday, and after restarting it, the door locked and cannot be unlocked, leaving wet clothes inside. What have you tried so far with your GFW850SPNORS? Unplugged and re-plugged. Is there anything else the Electronics Expert should know before I connect you?
June 19th, 2024
I accidentally caused my oven's broiler rod to become sooty by toasting pecans and coconut chips that caught on fire. My oven is gas and 20 years old. How can I clean the sooty rod, and can I use the self-clean feature on my oven to clean the soot?
June 18th, 2023