Can't open Microsoft Word 10. The last time I opened it was yesterday morning. I haven't updated my software or Operating System recently. When I try to open Word, there's a momentary flash on the monitor, then it goes black. What could be the issue and how can it be resolved?
November 20th, 2023
What is the difference between a flash drive, a USB stick, and a memory stick, and which one should I use to transfer data from my old HP laptop (Windows 10) to my new HP laptop?
May 27th, 2023
I am not receiving emails in my eM Client account. An error message says IMAP wants my password, but I haven't changed it. My internet connection is fine, and I'm using eM Client to check my email. There are no antivirus or firewall settings blocking mail. What could be the issue and how can I resolve it?
June 11th, 2024
I have a guy on my computer saying I have a virus and spyware and the only way to remove it is to pay $199.99 for six months. My computer is an Asus with a Core i5 Intel processor, and I'm unsure about the operating system. I've tried shutting off and restarting, but it locks up with a man talking about stealing my banking info. They claim to work for Microsoft. How can they do this when I have spyware and virus protection on my computer? If I don't pay, can you still help me? Also, does Malwarebytes defend against viruses and everything?
April 5th, 2023
I was contacted by TecSecure, who claimed that my computer was hacked and needed to be cleaned. They took control of my computer, charged me $688.23, and tried to get me to pay an additional $688.23 for a lifetime protection program. I stopped the payment and closed my old checking account. I have LifeLock, but I'm not sure what to do next. What steps should I take to ensure my computer and financial accounts are secure?
April 25th, 2023
I need help restoring my Facebook page. I accidentally created a new page and want to restore my old one. I lost all my contacts and want to revert to how it was before. Can you assist me with this?
March 15th, 2023