I need to update Google Play Services on my Samsung Galaxy, but I am being asked to authenticate my account. I am unsure where to input my Google password to do so. Can you provide clear instructions on how to authenticate my account and update Google Play Services?

August 12th, 2024

I just discovered that the company I purchased small urns from is 'The Neptune Society'. About 15-20 years ago, my mother paid $25.00 to 'The Neptune Society' for burial. We didn't think they were still in business, so we pre-paid for cremation here in Virginia. I am wondering if this is the same 'Neptune Society' and if my mother's ashes can be placed there in Florida, which is what she wanted. I cannot find the paper, but I just came across it about a year ago. Can you check to see if our names are in their records? My name is ***** (not sure which last name I used). I tried to create an account but it said you didn't have any records, so I tried my married name and couldn't 'create' again because it is the same email address. How can I create an account to see if this is the same 'Neptune Society'? Or can you tell me?

December 23rd, 2024

After a recent Windows 10 upgrade, I can no longer play videos due to a video streaming error on all videos. My computer is a Lenovo Desktop LN36119. This issue started two weeks ago, right after the Windows 10 upgrade. What can I do to resolve this problem?

April 4th, 2024

My computer is stuck in a loop on Windows Media and I can't stop it or open anything else. No matter what I try, Windows Media keeps opening. I tried to restore to an earlier date but couldn't close Windows Media to do so. I am using a Windows 7 HP Pavilion dv6-7020us Entertainment PC. What can I do to resolve this issue?

January 14th, 2023

My Facebook saved and archived videos and posts are all gone. How can I retrieve them? I recently updated Facebook and had to change my password due to someone 'fishing'. I am not very computer savvy and don't know what else to ask.

January 20th, 2023