I am unsure if I fell prey to a non-authorized tech support person yesterday. They called me regarding an issue with my Lenovo Yoga C930 (Windows 10) not connecting to a Bluetooth mouse. I contacted Lenovo for assistance but ended up talking to someone who claimed to be from Microsoft. I need to know if the call was legitimate and if I should be concerned about any potential security risks or scams.

September 23rd, 2023

When someone sends me a text with a picture, it brings up another picture instead. I have an LG 158VL phone and discovered this issue about 3 weeks ago. I tried using an app called Smart Clean but it didn't work. How do I correct this issue?

December 25th, 2024

I'm trying to transfer my wife's photos from Google Photos to a newly created Photos folder in Google Drive, but the folder isn't appearing. I'm using the Chrome web browser and have already enabled the option to automatically put Google Photos into a folder in My Drive, but it's not working. How can I resolve this issue?

August 6th, 2023

I accidentally spilled water on the motherboard of my Lenovo Yoga 3 with Windows 10, and I was told replacing the motherboard would be too expensive. I still have the 512 GB hard drive and want to know if I can plug it into a new laptop to access my previous programs and data.

December 15th, 2024

I have two credit cards with a company, and I need to log into my accounts to update them, but I can't remember my usernames or passwords. I think one username might be capt.steve01. I can't talk because I have a trach in my throat, and I'm not very good with computers. How can I resolve this issue without speaking?

March 9th, 2024