I am unable to transfer photos from my iPad to iPhoto on my MacBook Pro. The device symbol appears, but no photos are shown, unlike when I connect my iPhone. My MacBook Pro is running macOS version 10.9.5 and my iPad is running iOS 10.3.2. I have tried rebooting my computer and using iCloud, but the photos still do not appear. What can I do to resolve this issue?

May 27th, 2023

We received a call from someone claiming to be from Yahoo, stating that Russian hackers were hacking our network through Yahoo email. We did not give them control of our PC. Is there a legitimate threat, and what should we do if we clicked on a Dell update button that prompted 4 updates before this happened?

August 31st, 2023

I have a Lenovo laptop and recently uninstalled and reinstalled Skype on both of my laptops. I can receive personal messages on Skype, but I cannot see messages posted in a Skype group. I can see these group messages on my phone. What could be the issue and how can I resolve it?

June 13th, 2024

I can access my emails through my desktop but have lost the ability to access them through my laptop. I'm using Google Chrome on both devices. I recently installed updates on both because I kept losing broadband service on my laptop. I also accidentally opened another Yahoo account, and it says my folder is empty. What can I do to restore access to my old Yahoo account and resolve the issue with my laptop?

September 5th, 2023

I am unable to open my Microsoft account. My computer is a desktop with Windows 10, and two large Windows 10 updates were installed automatically in the last two or three weeks. I have tried several times over the past few days to access my account but keep making mistakes. I do not have a cellphone and only have one email account, which I recently changed due to a new internet provider. What can I do to resolve this issue?

December 12th, 2023