asked
My new computer was shut down supposedly by Microsoft. I was told by someone claiming to be from Microsoft that my IP address was hacked and that I have 14 hackers affecting all my devices. They instructed me to call a specific number to verify, and I let them access my computer remotely before becoming suspicious. Is this legitimate, and what should I do?
October 23rd, 2023
I am checking on a subscription for UrbanflixTV. It was supposed to be expired on 7/21, but when I checked the subscription, it says it was expired. I want to cancel it, but I need help to ensure it's properly canceled and possibly request a refund. Where did I sign up from, and how can I proceed with this?
November 25th, 2023
I can't sign in to my Hulu account because I can't remember my password, and when I try to reset it, it says the passwords don't match. I've tried several times and checked the password over and over. What should I do?
March 4th, 2024
I am trying to set up a Wi-Fi site for a Kindle book using my AT&T 2Wire modem. I have entered the numbers from the modem, but it still doesn't set up. I was told the modem has a router inside. How can I correctly connect my Kindle to my Wi-Fi network?
March 11th, 2024
I don't remember my password for my Microsoft account, and I can't download Publisher without it. How can I create a new password?
July 26th, 2024
I lost all passwords and am not allowed into my files. I have reset my username and password about 50 times today. My computer is an AMD with Windows 7 Pro, purchased 2 years ago. I have a lot of RAM and memory. I am considering suicide due to this issue.
May 19th, 2024