I forgot my PIN and password. I am not sure when I last reset them, and I have recently installed AVG updates. Is there anything else I should know before seeking help?

December 2nd, 2023

I've just got a new computer. How do I reinstall my long-time Eudora mail program? I'm new to this machine and accustomed to Windows 10. I haven't installed any updates recently.

March 14th, 2024

Pinnacle 16 Plus refuses to import any video (any format) from my computer or video camera (AVCHD format) using the Studio Importer, showing them as locked or reporting an error: 'Library Could not import file. Please check the event log in the control panel for details.'

November 26th, 2024

I signed up for Google Chrome today and found it too complicated for my needs. I am 82 years old and would like to revert back to using Internet Explorer. I also have a Gmail account. How can I switch back to Internet Explorer and ensure that I keep my current settings and account information?

December 19th, 2023

I was contacted by PES*UNIQUETECHSUPPORT CHINA who fixed my blocked computer for $300, including one year of support. They claim to use Microsoft for protection. Is this company legitimate and associated with Microsoft? My computer is an HP with Windows 10, and I have installed any available updates.

August 10th, 2024