asked
When I try to click on a link in my email, my mouse arrow disappears. I am using IE and have also tried Google, but the issue persists. I have cleaned my computer with malware scans and Microsoft Essentials. What could be causing this and how can I fix it?
April 21st, 2023
My Yahoo account is locked and I am being asked a security question about my honeymoon location, which is irrelevant since I am single. Why is this happening and how can I recover my account?
May 26th, 2023
I have restored my HP All-in-One Touch Screen computer to factory default, but now it asks for a Windows password at startup. How can I resolve this problem?
May 28th, 2023
I cannot change my password because my email address and mobile number no longer exist, and I keep getting the password recovery questions wrong. I am blind and feel persecuted. How can I resolve this issue?
June 25th, 2023
I have a relatively new HP desktop (product no H2M05AA#ABA) running Windows 7. After a recent factory restore, I am unable to complete the restore process and get all Windows/Microsoft updates before encountering issues that require another restore. The system often ends up with a black screen offering options to restore to an old point, restore to factory settings, or use an MS fix for the boot. What could be causing this issue and how can I resolve it?
February 24th, 2024
After a power failure, I am getting error 1334 'awApi4.dll' and cannot access the program. The program was open during the power failure, and now I can't get in. The program is QuickBooks 2008. I tried uninstalling and reinstalling, but it says QuickBooks is with another user and won't install. What should I do?
April 18th, 2024