I made a reservation through the Hilton Honors app for a 1-night stay at Homewood Suites in Gainesville, Texas, but had to cancel due to a family emergency. I was told to call the hotel directly for a refund, but the general manager refused to refund the paid stay, even though I never made the trip. I am a Diamond member and expect higher customer satisfaction. What steps can I take to resolve this issue and potentially receive a refund?

March 1st, 2024

My wife and I were joint holders of a checking account with an elderly couple. After one of them passed away, the surviving spouse's son, who is now the power of attorney, wants us to return money from a check I wrote to myself. The check was written before he became the power of attorney, and we had a history of managing the account. Does he have any right to require the return of the money?

November 9th, 2023

In an agreement, is indemnity limited under a liability limitation clause that states: 'Subject to clauses A and B, the Service Provider will indemnify the Customer against all kinds of actions, claims, demands, proceedings, liabilities, or expenses (including all legal and other fees and disbursements) resulting from any third-party claim, suit, action or proceeding to the extent arising out of or relating to Service Provider’s breach of this Agreement except to the extent such claim arises out of Customer’s gross negligence, wilful misconduct, or breach of this Agreement.'?

December 26th, 2024

How should I reference my previous Case Management Conference Statement in my current CMC statement?

October 18th, 2023

I have moved from Washington, DC to Spartanburg, SC. Where do I go to transfer my driver's license, and can I get my voter registration at the same time?

June 27th, 2024