Janet W. asked
My Samsung Dryer is fairly new and is acting up. The symbol with a square and grid inside of a square keeps flashing, and I cannot turn the dryer off unless the door is open. There is no heat, and it keeps running with cold air if I close the door. What could be the issue, and how can I fix it?
August 7th, 2024
Hannah W. answered
The issue is likely due to a faulty electronic control. Here are the steps to troubleshoot and poten...
August 7th, 2024
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I have a Whirlpool above-the-range microwave, model GH5176XPB-0, that displays an F7 error code after running for about 20 seconds. I have unplugged it, but the issue persists. What could be causing this error, and what steps should I take to troubleshoot and potentially fix it?
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We are working on a Whirlpool Cabrio Platinum. The unit did not turn on, and we discovered massive damage to the primary control board, which we replaced. Now, the unit can be heard clicking and locking/unlocking the door when first plugged in, but the user interface does not respond to button presses. Visual checks did not show any damage to the user interface. What is causing this issue, and how can we repair it?
September 8th, 2023
Our Thermador electric double oven won't heat on the top oven, but the bottom one is fine. The top oven was working until Christmas day, then it got stuck on preheat and only reached 250°F. The broiler works fine. What could be the issue and what steps can I take to diagnose and potentially fix it?
December 12th, 2023
