asked
The carousel in my JennAir built-in microwave doesn't turn. I've removed and cleaned the holder and made sure the glass plate was fitted correctly. The appliance is about 10 years old, and I'm unsure whether it makes financial sense to get it fixed or get a new one. What could be the issue, and what are my options for repair or replacement?
July 26th, 2023
My GE model JB655SK3SS oven will not unlock after self-cleaning. It cooled down overnight, I unplugged it and reset the breaker, but it still won't unlock. The oven is electric and 3 years old. What should I do to resolve this issue?
January 8th, 2023
I have a brand new machine that has run twice and after it washes and drains, it just blinks 'rinse'. What could be the issue and what should I do to troubleshoot it without voiding the warranty?
June 19th, 2024
My GE dishwasher (model GDT655SMJ5ES) is not getting hot enough, not cleaning well, and not drying dishes. It started about 3 months ago and is 14 months old. I have replaced the element and float switch, but the issue persists. The water supply is connected to hot water, and the temperature at the sink is 115 degrees. What could be causing this issue and what else can I check or replace?
April 25th, 2023
My dishwasher stops during the drain cycle and shows F9 & S1 error codes. What is the problem and how can I fix it?
February 17th, 2023
I have been waiting on the phone for over 30 minutes to talk to someone. I live in a rural area and need to talk to someone live. My appliances, a dryer and a washer, are less than 2 years old and have had service calls. The dryer still has issues, and now the washer's electrical panel doesn't make sound and sometimes turns on on its own. I don't think we were reimbursed for our service calls when the machines were under warranty, and I'm not sure if they are still under warranty. How can I get my washer looked at and find out about warranty reimbursement?
January 27th, 2023